All items sold by us are authentic antique (100 years and over), vintage (unless otherwise stated) and, therefore, may show natural signs of wear commensurate with their age.
However, if you have any concerns about your purchase/s upon receipt, please do not hesitate to contact us via our Contact Us form.
Please note: You have a legal right to return items purchased from a business and to receive a repair, replacement or refund if the items:
Are faulty or develop a fault within a reasonable period of time after purchase;
Aren't fit for purpose (i.e. they don't do what the seller said they would do);
Don't match the seller's description or sample;
Are of unacceptable quality; or fail to meet other mandatory consumer guarantees under the Australian Consumer Law.
Consumer guarantees don't apply if you:
Simply changed your mind;
Found the product cheaper elsewhere, or decided you don't like or need the product;
Misused a product and have caused or contributed to the failure of the goods, for example, by damaging or misusing the goods.
Note: This information is general in nature and is not intended to constitute legal advice. Please visit the ACCC website for more information about consumer guarantees, your rights and their Repair, Replace, Refund Policy: ACCC.
Note: All items come with standard Australia Post insurance. If the item/s are more than the standard allowance, extra insurance may be taken out for you upon request, for a small fee. If item/s are valuable, we will automatically build in additional insurance into the postage cost so you are protected. Where an item is damaged in transit by Australia Post, you can make a claim with them. If you have any concerns at any time, please contact us immediately to discuss. The quickest way is via a DM on Instagram, or you can use our Contact Us page.